Privacy Policy

1. About Fleetmotion

Fleetmotion is developing a multi-company delivery operations platform for dispatch teams, drivers, mobile workers, vehicles, customers and operational documents.

In this policy, “Fleetmotion”, “we”, “us” and “our” refer to the operator of fleetmotion.com.au.

2. Information we collect

Early-access information

When you submit our early-access form, we may collect:

• Your first and last name
• Your business or organisation name
• Your work email address
• Your phone or mobile number, if you choose to provide it
• Your industry and business role
• The number of drivers or mobile workers in your operation
• Your main area of interest
• Your primary business challenge
• Your current operating system or process
• When you may consider using Fleetmotion
• Any additional information you enter in the message field
• Your privacy consent selection

Technical and security information

Our website, hosting provider, form software and security tools may automatically record information such as:

• Your IP address
• Browser and device information
• The page or source URL used to submit a form
• Submission dates and times
• Login, security and suspicious-activity events
• Basic website performance and diagnostic information

Communications

If you contact us by email, we may retain your message, email address, attachments and our correspondence with you.

3. How we use your information

We may use personal information to:

• Manage the Fleetmotion early-access list
• Respond to enquiries and support requests
• Send product, development and launch updates
• Invite suitable businesses to previews or early testing
• Understand which industries and features are most relevant
• Improve our website, forms, platform plans and communications
• Protect the website against spam, fraud and security threats
• Meet legal, accounting and regulatory obligations

We do not use the optional phone number for unsolicited sales calls. We will only call if you specifically request telephone contact or if it is reasonably necessary to respond to your request.

4. Email updates and direct marketing

If you join the early-access list, we will contact you primarily by email with relevant Fleetmotion updates and opportunities.

You may ask us to stop sending these communications at any time by replying to an email or contacting privacy@fleetmotion.com.au. Operational, security or service-related messages may still be sent when necessary.

5. Cookies and website technologies

Our website may use cookies or similar technologies for essential website operation, security, login sessions, form functionality, preferences, caching and performance.

WordPress may set temporary or session cookies when an authorised administrator signs in. Security and hosting services may also use technical identifiers to identify malicious requests and protect the website.

6. Who we may disclose information to

We do not sell or rent personal information. We may disclose limited information to service providers that help us operate Fleetmotion, including:

• Website hosting and email service providers
• WordPress, form and email-delivery services
• Security, firewall, anti-spam and monitoring providers
• Data storage, backup and technical support providers
• Professional advisers, insurers or legal representatives
• Government or regulatory bodies where disclosure is required by law

These providers are permitted to process information only for the services they provide to us, subject to their applicable terms, privacy obligations and security controls.

7. Overseas processing

Some technology, hosting, security or email providers may operate infrastructure outside Australia. This means information may be processed or stored in another country.

Where reasonably practicable, we select reputable providers and take steps appropriate to the circumstances to protect personal information handled through those services.

8. Information security

We use reasonable technical and organisational safeguards designed to protect information against loss, misuse, interference and unauthorised access, modification or disclosure.

Current safeguards include, where applicable:

• Encrypted HTTPS connections
• Restricted administrator access
• Two-factor authentication
• Firewall, malware and brute-force protection
• Software and security updates
• Hosting backups and email authentication

No online system can be guaranteed to be completely secure. Please avoid sending passwords, payment card details or highly sensitive information through the early-access form.

9. How long we retain information

We retain early-access and enquiry information only for as long as reasonably required to manage the early-access program, communicate with you, develop Fleetmotion, maintain appropriate business records and meet legal obligations.

Security logs, email records and website backups may be retained for limited periods based on operational, security and recovery needs. Information that is no longer required will be deleted, de-identified or securely destroyed where reasonably practicable.

10. Future Fleetmotion platform information

The future Fleetmotion platform may process company users, drivers, customers, sites, jobs, vehicles, locations, photographs, signatures, dockets, invoices, work records and audit history.

Before these services become operational, we will publish additional privacy information and customer terms explaining company ownership, user permissions, location processing, document storage, retention, exports and deletion.

Each subscribing company will control its own operational workspace. Fleetmotion will process that company’s information to provide the subscribed services and keep it separated from other companies.

11. Accessing or correcting your information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

You may also ask us to remove your early-access submission or stop using it for product updates, subject to any information we must retain for legal, security or administrative purposes.

We may need to verify your identity before completing a request.

12. Privacy questions and complaints

If you have a privacy question or believe we have mishandled your personal information, contact us using the details below. Please provide enough information for us to investigate the matter.

We will review the concern and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

13. Third-party links

Our website or emails may contain links to third-party websites. Fleetmotion is not responsible for the privacy practices or content of those external services. You should review their privacy policies before providing information.

14. Changes to this policy

We may update this Privacy Policy as Fleetmotion develops, our services change or legal requirements are updated. The latest version will be published on this page with its effective date.